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verizon wireless Support Ticket - Refurbished lemons

verizon wireless Support Ticket

Refurbished lemons - Verizon Wireless

Created By: SusanS235's Picture SusanS235 Last Reply: SusanS235's Picture SusanS235
Priority Level: [High] Status: [Open]
Created: 6 years ago Last Updated: 6 years ago
Department: N/A Replies: 0
Product: Verizon Wireless

I upgraded to a Droid 3 in late September, 2011. Over the following 2 months I noted that even after I powered it off for the night it would power itself on. It wouldn't unlock for incoming calls.
Since then, Verizon has sent me three replacements, all refurbished. Still don't have a working Droid 3.
Lemon, lemon, lemon:

Replacement 1, refurbished
– impossible to activate, even after a hard reset

Replacement 2, refurbished- after activation wouldn’t
connect to network unless battery taken out for 15 seconds

Replacement 3, refurbished- after activation, shut down
completely. Couldn’t power it up unless battery taken out for 15 seconds. Hard reset didn’t help.

Waiting for lemon #4. (that will be phone #5) Losing hope.


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