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Verizon Wireless Complaint - Verizon misleading cost of services. - LG 4G
Verizon Wireless Complaint

Verizon Wireless Complaint

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Verizon misleading cost of services. - LG 4G


I am very displeased with Verizon services. My husband and I were told when I was placed on his account (he has been with them for 10 years) that our monthly fee would be around $160 for both he and I. We usually run around $180/190 which we have learned to live with. However, when purchased the insurance for $11 a month we were told our deductable would be $50.
I had to file a claim today and let me tell you that "$50" turned into $150. Also,(and good to know now) Verizon doesnt handle their own claims. They through a very shady company whoworks through the mail. I was told it would take three to five days to receive a new phone. I asked to speak to a manager and miraculously after our discussion she found a found to mail me overnight. Very rude company.
My husband and I feel incredibly mislead and will not be renewing our contract when the time comes. I left US Cellular for them, who I must say had excellent customer service and an effortless claims process. Grass isnt always greener on the other side, believe me.


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