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Verizon Wireless Complaint - Terrible costumer service & False representation - poor customer service
Verizon Wireless Complaint

Verizon Wireless Complaint

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Terrible costumer service & False representation - poor customer service


Verizon rep in store stated a bunch of accessories were "included" in the phone package. After seeing the bill NONE of the items were included in any package besides the fake one that the rep made.
Was told the $200 bill was for taxes only, it was all the accessories added on.
Had the hardest time trying to retrieve a free item that came with newly purchased phone.
Was told opposite information to retrieve item between Verizon store manager and phone supplier. Then had to listen to each (Verizon and supplier) complain about each other.....
Horrible customer service.


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