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Verizon Wireless Complaint - Switch to Verizon rebate
Verizon Wireless Complaint

Verizon Wireless Complaint

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Back in January of this year. My Fiancé was not happy with his service from sprint. I convinced him to come to verizon on my plan because they would buy out his plan. So we did. I was told to go online and submit info. No one told me If I didn't get conformation # that it hadn't gone through. After waiting for awhile I called and no record of transaction. I resubmitted it and it was past 45days. Also they kept asking for a trade in the phone he had was of no value. Then They said it was pass the time they would not pay it. I have been with Verizon for many years. This was very disturbing the way they handled it. NOW WE HAVE TO PUT OUT THE MONEY. I spend over 200.00 a month with them. They need to have there stores explain this program more efficiently. Sincerely Yours, Diana Kuchar UNHAPPY CUSTOMER!!!!!!!


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