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Verizon Wireless Complaint - Misrepresentation and given false information about service
Verizon Wireless Complaint

Verizon Wireless Complaint

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Misrepresentation and given false information about service


Cory at Verizon in norman Oklahoma on 24th ave stated that we would get our contract with att paid off. We were told and given papers to send in for all the trade ins and rebates. Well come to find out if your trade ins are worth a certain dollar amount your not eligible for any pay off for old contract. He failed to mention that. We were very mislead and now Verizon will not do anything to rectify the situation. We were given a paper for an amount of what my monthly service would cost and it was $198.00. It is definitely not $198.00 and I'm being told it will never be. It's $ 230. Not what i signed up for and way more than I was paying at AT&T. I would have never switched to Verizon if my monthly bill was going to be more. I'm not an idiot. Why would anyone sign up for that!? DO NOT GO TO VERIZON!!


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