Verizon Wireless Complaint

Reviewed by beautifullifex

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Every year it gets worse and worse for me... - (stupid tablet), IPhone 5s

Me and my family have been with this company for many many years.. It seems to have only gotten worse every year. This year, to top it all off... I just so happened to have enough money to get my phone upgraded. My phone bill at the time for my old phone was at $75 (Nice right!?!) I went in during the Mother's Day weekend, not knowing they had lots of free things going on. My Verizon Salesperson said "You get a free Verizon Tablet this weekend if you upgrade your phone, or get a new one" (something like that) There was no, "But there are some things that you will be fined later on." No warning, no add on to our conversation.. not even an answer when I kept asking him "What's the catch?" or over and over again "You're pulling my leg right?" Nothing but "nope, it's free." He didn't tell me about the add on of GB he put on my plan, or how there's an extra $10 a month for the tablet, OH! and there's the 2 year plan that I can't get out of... Lovely right? So my plan went from $75 to $150 .. I talk to the customer service (which I think is the best part of Verizon, they are very helpful, especially online) and she lowers my bill to $95 a month. Awesome right!? Oh, no... Apparently, 1GB is not enough for an iPhone user that isn't around WiFi at all.. go figure right?! So I had to add on another GB or it was gunna charge me $15 extra every time I went over.. Now my bill is at a whopping $135 a month! Yay!..... not. Especially when I have my boyfriend over here.. who is paying $95 a month for Unlimited data... Verizon is way too expensive, con-artists, and could care-less if you're a long time customer.. I want to get out SO BAD. OH! and if I want to pay to get out of the contract... I have to pay the fee of $350 for the iPhone... and wait for it... wait for it... ALSO $150 for the stupid damn tablet! UGH, I want to throw this stupid tablet out the window and have it get run over. So not happy...

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Review Rating: 2 out of 5
Reviewed By: beautifullifex
Company: Verizon Wireless
Product: (stupid tablet), IPhone 5s
Date Added: 10 years ago

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Verizon Wireless Complaint