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Verizon Wireless Complaint - DISGUSTED - Apple iPhone
Verizon Wireless Complaint

Verizon Wireless Complaint

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DISGUSTED - Apple iPhone


After being Verizon Customers for over 15 years, and having 6 cell phones, and all Verizon Fios, we had to upgrade 1 of our phones. After going to the Verizon store to have the people look at it and approve the upgrade....Verizon mails back the phone to us and tells that there is a tiny crack and we need to pay now! Are they for real? We were at the Store, it was approved and now they expect US to pay for this phone also! What kind of Customer Serivce is there??? How disgusting that after being their customers forever, and never having had an issue, they were Rude and Awful to us! Please DO NOT GO WITH VERIZON WIRELESS ....WE ARE MOVING TO ANOTHER COMPANY!


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