Verizon Wireless Support Tickets All Reviews

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Verizon Wireless Reviews

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  • Rude, arrogant and misleading Manager

    Manager Mohammad (I believe) is atrociously demeaning and rude. Went into the store on October 26, 2014 for sole purpose to replace my daughter's I Phone 5 (for the second time!). The manager Mohammad comes over, recognizes us from the first time, and quickly says he will replace my daughter's phone on the spot. After asking why the first replacement failed ... ha rudely said, you're getting a brand new phone, what's the problem? He then said, as Loyal Customers, we are entitled to a totally free IPad Air. What;s the catch i asked; noting is free. It is he said, and... More...
  • Verizon Lies

    I upgraded my phone with Verizon on Oct/5/2013 and ask the Sales Men to Explain it to me Verbally he told me after 6 mouths the phones would be payed OFF and I could up Grade to any phone I want and my bill would be around 150.00 a mouth it was all a lie and Verizon will not do any thing about it and this Verizon Store will not do any thing about it I guess its OK to lie to some one to get them in a contract I should have read it and next time I will This Store is located In Bel Air Maryland its the Main one so please read before you sign on the line. Don't Believe what they tell you... More...
    (Mobile Phones)
  • store employee misinformation

    Its been a long struggle and is a long story so short story is: we went into the local store to add a line and check on some phone issues which the store employee sold us on getting a new phone for everyone and explained the main points on what our first bill would be and. Etc. Then he took cash payments with no receipt and said we would go over everything tomorrow. The next day was a disaster and had all these extra features and features that were suppose to be on there gone. Been trying to get this resolved for over a month now and no one is helping, now i have this outrageous bill due to... More...
    (Mobile Phones)
  • solar charger

    I love verizon, their phones, and there service. I dont love that if I am on my phone for a long time, I have to keep it on a charger. So I have an idea. Why doesnt verizon make a small solar panel going across the top of new phones? I would buy it. You can take my idea and not give me credit, all I ask is you send me a solar powered phone when you make it. Also, it dosent have to be completely solar powered. Give it a charger and a solar panel for extra juice. Good luck! By the way my email is Please email me back. More...
    (Mobile Phones)
  • Multiple Problems with Verizon Wireless

    I have soo many problems with verizon, i don't know where to begin except for the fact I have filed 3 separate complaints with the BBB for separate issues and I've yet to hear about any of them. My latest issue is I have a phone that i can't activate. I did it online but yet when I go to program the phone per their instructions, I keep getting a unable to activate your phone message. I've been without a working cell phone for almost a month! I've had multiple billing issues, equipment problems and so forth. I would like a credit for 2 months worth of service... More...
    (Mobile Phones)
  • Verizon

    I signed up with Verizon roadside assistance few years ago, and I needed their service to tow my car,1969 Lincoln Mark III, on 6/25/10. The towing company damaged my car, pictures and other documents are available as proof. I contacted Verizon and they responded in the beginning and then I could not get an answer regarding repairing the damage to the car which they are directly responsible for since they contracted the towing company. The towing company owner is dishonest and I do not want to deal with him or file an insurance claim. Also, Verizon refused to address the other towing company... More...
    (Mobile Phones)


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